With regard to various difficulties from users about their concern in our Forum page, we highly recommend purchasing Software Assurance that entitles users to free upgrades for the next release of Nitro Pro and Premium Support (prioritized ticket support with our Technical Support staff/Nitro Customer Success and Service Team) for one year after the purchase date. Nitro Pro 12 to be released this year), there will be no more updates for Nitro Pro 11. Please take note that once a NEW version is released, (e.g. Since we have no time-line on when new UPDATES will be released, users must regularly check our downloads page With or without Software Assurance, any user can UPDATE any build of Nitro Pro 11 to its latest build. Hello for posting on our community forums and for evaluating Nitro Pro! Maybe that's unwarranted, since I always see helpful posts from you.

So far, I love the product, but after reading many posts, I'm a little bit on the fence committing after reading the various difficulties/hassles people have about Activation and product Support. Just want to get some clarification whether free updates requires Software Assurance or not, if not, will the free updates extend past the 1st year of purchase. And of course, Upgrades in most cases are always chargeable, except maybe if the new release is released within a certain threshold of new purchase, etc.

I know there's different model for this, some vendors allow free updates within first year of purchase, some vendors allow forever updates (without requiring support agreement/Software assurance). is it free to perpetual license holder EVEN IF he/she did not purchase 'Software Assurance'? I understand the difference between 'updates' and 'upgrades'.

I have a follow up question to your last response/post. Greetings I'm currently evaluating Nitro Pro.

Nitro pro cost